Conditions of Use

Conditions of Use & Purchaser & User Agreement

Applicable Law

These terms and conditions shall be governed and construed in accordance with US law and the United States of America courts shall have exclusive jurisdiction to resolve any disputes arising between us. If any provision of these terms and exclusions shall be unlawful, void or for any reason unenforceable (including any provision in which we exclude our liability to you) then that provision shall be deemed severable and shall not affect the validity and enforceability of the remaining provisions.

Circumstances Beyond Our Control

We will not be liable to you for any failure to deliver goods or delay in doing so or for any damage or defect to goods delivered where the failure, delay, damage or defect is caused by any event by circumstance beyond our reasonable control (including, without limitation, strikes, lock-outs, and other industrial disputes).

Product Availability

Due to the nature of the types of products we supply, all prices and availability are subject to change. While we try to stock everything we show on our web site, we cannot guarantee 100% availability. If an ordered item is not in stock and we expect to have it again (excluding bargain items, used items, and surplus goods), it will be back ordered and so noted on your invoice unless otherwise requested. It will be invoiced and shipped when it becomes available. If an item is ordered that cannot be back ordered or we cannot insure availability, it will be canceled from the order and so noted on the invoice. If an item has -NLA- (no longer available) in the description on the invoice, it means we are no longer able to provide it.

Color/Product Disclaimer

We have made every possible effort to deliver an accurate image and shade for all of our products. However, pixation, brightness and colors vary between computer monitors. The individual's user settings may also slightly misrepresent the color perceived. Granger Amplification LLC does not warrant that product descriptions or other content of this site is accurate, complete, reliable, current, or error-free. If a product offered by Granger Amplification LLC itself is not as described, your sole solution is to return it in unused condition.

Third Party Usage

If any our our products are purchased, and then resold, or installed in a product and then commercially sold to a third party, we are not obligated to provide support or warranty to original purchaser or the third party. We are only obligated to provide support to the original purchaser for their sole, non-commercial use. Any costs to repair or replace any item(s) that meet this condition will be the sole responsibility of the purchaser.

Low Order Fee (Minimum Purchase Fee)

We charge a $2 fee for any order that totals less than $10 before shipping charges are added. 
Our low order fee is implemented to offset the associated merchant processing fees that occur from fulfilling multiple small orders. If you wish to avoid this fee, add any item(s) to your cart to bring the total above $10.

Electronic Parts, Tools, and Related Hardware

DISCLAIMER: User assumes all risks associated with usage of products purchased. Working with electronic components and electricity can be inherently dangerous, and user should have adequate knowledge of safety procedures before attempting to use any product. Performing modifications WILL void the warranty on your amplifier. Working on amps can be deadly if you do not take proper precautions. Follow instructions very carefully. Basic soldering skills may be required. If you are at all unsure of your ability to perform any modifications STOP and take your amp to a professional to be modified. You can also send your amp to us for modification. Contact us for pricing.

Vacuum Tubes We DO NOT WARRANT the operation of our tubes in defective, maladjusted amplifiers, or electronic equipment! If you plug our tubes into your equipment and the tubes fail to light up or flash on power up or otherwise fail and upon return to our lab we measure dead tubes, then you WILL NOT RECEIVE A REFUND for the tubes returned. Make sure your amplifier/electronic equipment is operational before you plug in new tubes (from us or any other vendor). If you are not sure, take your equipment to a qualified technician who can install our tubes correctly.

Granger Amplifiers
PLEASE READ BEFORE CONTACTING GRANGER AMPLIFICATION TO CUSTOM BUILD YOUR AMP - NO ORDER WILL BE ACCEPTED WITHOUT ACKNOWLEDGMENT OF THIS PRODUCT USAGE ADVISORY AND AGREEMENT:

Please read the following in its entirety:

All Granger amplifiers are built one at a time to order. On average it takes 8-10 weeks to build, test, burn-in, and ship. Special options, custom orders, parts availability, supplier mistakes, and peak demand times may extend this time. Our turnaround time is not a guarantee of when the amp will ship, only an estimate. When you complete payment you are entering a binding contract to have the amp constructed and shipped. All sales are final. We offer a lifetime warranty on workmanship and most parts (see warranty terms near the bottom of this page) to the original owner.

  • This is an electronic device containing extremely high voltages - it can kill you - seriously!
  • Do not go inside the amp unless you are qualified to do so - lethal voltages are present and you or someone with you could be seriously injured or killed.
  • Unauthorized modifications will void the warranty. In doing so, user assumes all risks. Please contact Granger Amplification before making any modifications.
  • Do not expose the unit to moisture or damp conditions.
  • Do not operate the unit if you have been or expect to be near water in any form.
  • Do not place any foreign objects near, on, or around the amplifier. This includes open beverages, food, or anything else that could enter the amplifier and cause damage.
  • All Granger amps feature a true Earth ground pin - do not remove or bypass this connection in any way - be sure you are plugging into an outlet with the ground pin connected to true Earth. Failure to do so will place the operator at risk of serious injury or death.
  • The rear side of the amp (near the tubes) will be emitting heat when operating - avoid this area. Do not place any combustible objects near the heat.
  • Do not touch the tubes (which can get very hot, +200 degrees F.) while the amp is on - You can or will get burned.
  • Do not operate near small children, whether they are being supervised or not. Accidents will happen, they always do.
  • Always wear adequate hearing protection, or limit your exposure. High sound pressure levels can damage your hearing during extended periods of use.
By purchasing this product you are agreeing that you have read, understand and will follow these and all reasonable product safety steps, and any misuse of the product both voids the warranty and releases Granger Amplification from any liability that may result from misuse.
If you ever have a concern or problem after purchase, contact Granger Amplification for a review of the amp, or refer to a qualified service technician - DO NOT GO INSIDE.
Each amplifier is custom built per order, and therefore the stated turnaround time is only an estimate. Special options, parts availability, supplier mistakes, and peak demand times may extend this time. When you complete payment you are entering a binding contract to have the amp constructed and shipped.

The order process is initiated upon completion of payment. Once payment has been made it is understood that you have read and abide by this policy.

Warranty Service

New Granger amplifiers are lifetime warranted to the original purchaser against failure of workmanship and materials, which covers any repairs required to bring the unit back to it's original factory stock condition. It excludes freight to or from the factory. It does not include circuit updates, product feature upgrades, nor modifications. Our obligation is limited to restoring the unit to the original product specifications at the time of manufacture. This warranty excludes abuse (whether intentional or accidental), tubes, blown speakers, output transformers, cosmetics, physical damage (such as water or other foreign substances), shipping damage, or attempted repairs by anyone other than Granger authorized service facility or technician.

No other warranty applies. This warranty applies only if the amplifier has not been damaged by accident, misuse or as a result of repair or modification. This warranty is not transferable. Granger Amplification LLC reserves the right to make any design changes without notice or obligation to incorporate these changes in products previously purchased.

Repairs under warranty are based on the sole discretion of Granger Amplification LLC or its authorized agents. We reserve the right to suspend a warranty, nor service any unit which, in our opinion, has been abused, modified, or improperly serviced by unauthorized personnel. We reserve the right to substitute components of equal or improved quality for repairs when necessary.

Units being returned for service must be pre-authorized by Granger Amplification LLC. An RA number must be provided by us, and must appear on the exterior of the package or we reserve the right to refuse the package upon receipt. A copy of the bill of sale/invoice must be provided. COD's of any kind will not be accepted.

Non Warranty Service

Non-WARRANTY units being returned for service will be serviced at the current bench rate in effect at the time of repair, plus parts required. Amp owner is responsible for all shipping charges.

Shipping Damage: Amplifier and Speaker Cabinet Return Policy:

Upon receipt, inspect your amp and/or cabinet very carefully. If your amplifier arrived with shipping damage, contact us immediately so that we can file a damage claim with the shipper and arrange a return to assess the damage and repair your amp. Any amp and/or speaker cabinet returned without prior authorization from Granger Amplification LLC will be returned at the owner's expense.

 

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